Hogaresa · Information

Terms and conditions.

Information for planning your stay in Cusco.

1. Scope

These terms govern the use of the Hogaresa website and room enquiries or bookings made directly with CURSENCIA S.A.C. (RUC 20613481215).

2. Room information

Photos, descriptions, amenities, prices and capacity aim to represent each room clearly. Availability and the final price are confirmed before payment.

3. Booking and payment

A booking is confirmed when Hogaresa sends confirmation and, where applicable, the payment has been authorised by the selected payment provider. Card charges are processed by Culqi under its own terms and conditions.

4. Guest details

The person booking must provide accurate information and ensure that everyone included in the stay knows these conditions.

5. Use of the property

Please observe the communicated check-in and check-out times, look after rooms and shared spaces, avoid parties or activities that disturb other guests, and report any damage or incident promptly.

6. Changes and cancellations

The conditions shown for the relevant rate and booking apply. Read the cancellation policy before paying.

7. Liability

Hogaresa will make reasonable efforts to provide the confirmed service. It is not responsible for unforeseeable events or events beyond its control, without limiting applicable consumer rights.

8. Contact and complaints

For questions, contact us. To file a complaint, use our official Complaints Book.

Questions? Email [email protected].

Last updated: September 2026.

WhatsApp